Guy and the Brazen Careerist

Guy Kawasaki interviews Penelope Trunk, the Brazen Careerist, on career guidance for this century. Snippet follows:

Question : Is it more important to be competent or likable?

Answer: People would actually rather work with someone who is incompetent and likeable than competent and unlikable. Most people nod in agreement when they read this. It’s the unlikable people who form arguments in their head.
But there’s more. At work, if you are unlikable, people start thinking you are less competent.

If you need some time to perfect this likability stuff, you may want to check out NoSo.